How does the waitlist work?
If the class you want to join is full, we recommend joining the waitlist - this means that if anyone cancels out of the class, you'll be given their place. There's always cancellations in the lead up to a class!
Up to two hours before the class starts:
If a spot becomes available, the first person in line on the waitlist will automatically be added to the class. You'll get an email and SMS to confirm when this happens.
Within two hours of the class starting:
Everyone on the waitlist will get an SMS to let them know a spot is available. The first person to reply and confirm will get the spot in class. If you can no longer attend, just don't reply to the SMS and you won't be added to class.
Late cancellation window
Please note that our late cancellation window applies, including pass forfeits or fees if you are booked into class from the waitlist and then cancel within two hours of the class start time. Events have a no refund policy once you've been added from the waitlist.
For this reason, please manage your waitlist booking the same way you would manage an actual class booking. If you know you can no longer attend the class or event, please cancel yourself off the waitlist to avoid disappointment.