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Troubleshooting

You got 99 problems and we don't want to be one.

  • How do I cancel a class I've booked?
  • How do your zoom classes work?
  • How do I book my child into classes?
  • How do I book in a friend or family member to join me in class?
  • What happens if my membership autopay fails?
  • How do I redeem a gift card?
  • How do I update the card saved to my profile?
  • Where can I download the Stone's Throw Yoga app?
  • Why can't I book classes in Glofox?
  • How do I sync booked classes to my calendar?
  • How do I use my reward points?
  • How do I check when my passes expire?
  • How do I see which classes I've booked?
  • Why aren't I getting push notifications via the app?
  • Where can I find the terms of my membership or class-pass package?

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  • Classes
  • Covid-19
  • Gift Vouchers & Reward Points
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  • Memberships
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  • Payments
  • Troubleshooting
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